Description

Dear Customer, On Saturday November 16th, 2024 we will be carrying out maintenance on some physical nodes in location Singapore/Hong Kong. During this time we will be required to reboot VPS and an email has been sent to the affected customers. The maintenance window is between 00:00 UTC and 10:00 UTC. We will be installing important updates to our physical servers and will reboot when complete. Your VPS is expected to be down < 1 hour sometime during the maintenance window. Once the maintenance window has been completed we will send a completion notice and you may login to your VPS and restart any of the services that you require. Special instructions for our forex trading customers: It may be advisable to close any open trades before close of markets on Friday, especially if you are not sure whether your EA's or other automated trading applications will resume control of open positions after being restarted. Please consider saving chart configurations when you close your MetaTrader applications, and set up profiles to ensure that your EA's will relaunch with your predefined settings correctly. Also, we have provided a "Startup Adder" application to properly relaunch your MT4/MT5 applications. Our support staff are happy to assist with setting that up if you would like.

Components

Hong Kong - IaaS & Cloud Infrastructure, Singapore - IaaS & Cloud Infrastructure

Locations

Hong Kong, Singapore

Schedule

November 16, 2024 00:00 - November 16, 2024 10:00 UTC

Description

Dear Customer, On Saturday November 16th, 2024 we will be carrying out maintenance on some physical nodes in location Amsterdam. During this time we will be required to reboot VPS and an email has been sent to the affected customers. The maintenance window is between 00:00 UTC and 09:00 UTC. We will be installing important updates to our physical servers and will reboot when complete. Your VPS is expected to be down < 1 hour sometime during the maintenance window. Once the maintenance window has been completed we will send a completion notice and you may login to your VPS and restart any of the services that you require. Special instructions for our forex trading customers: It may be advisable to close any open trades before close of markets on Friday, especially if you are not sure whether your EA's or other automated trading applications will resume control of open positions after being restarted. Please consider saving chart configurations when you close your MetaTrader applications, and set up profiles to ensure that your EA's will relaunch with your predefined settings correctly. Also, we have provided a "Startup Adder" application to properly relaunch your MT4/MT5 applications. Our support staff are happy to assist with setting that up if you would like.

Components

Amsterdam - IaaS & Cloud Infrastructure

Locations

Amsterdam

Schedule

November 16, 2024 00:00 - November 16, 2024 09:00 UTC

Description

Dear Customer, On Friday November 15th, 2024 we will be carrying out maintenance on some physical nodes in location NYC. During this time we will be required to reboot VPS and an email has been sent to the affected customers. The maintenance window is between 23:00 UTC and 02:00 UTC. We will be installing important updates to our physical servers and will reboot when complete. Your VPS is expected to be down < 1 hour sometime during the maintenance window. Once the maintenance window has been completed we will send a completion notice and you may login to your VPS and restart any of the services that you require. Special instructions for our forex trading customers: It may be advisable to close any open trades before close of markets on Friday, especially if you are not sure whether your EA's or other automated trading applications will resume control of open positions after being restarted. Please consider saving chart configurations when you close your MetaTrader applications, and set up profiles to ensure that your EA's will relaunch with your predefined settings correctly. Also, we have provided a "Startup Adder" application to properly relaunch your MT4/MT5 applications. Our support staff are happy to assist with setting that up if you would like.

Components

New York - IaaS & Cloud Infrastructure

Locations

New York Equinix, New York Cyxtera

Schedule

November 15, 2024 23:00 - November 16, 2024 02:00 UTC

Description

Dear Customer, On Friday November 8th, 2024 we will be carrying out maintenance on some physical nodes in location NYC. During this time we will be required to reboot VPS and an email has been sent to the affected customers. The maintenance window is between 23:00 UTC and 02:00 UTC. We will be installing important updates to our physical servers and will reboot when complete. Your VPS is expected to be down < 1 hour sometime during the maintenance window. Once the maintenance window has been completed we will send a completion notice and you may login to your VPS and restart any of the services that you require. Special instructions for our forex trading customers: It may be advisable to close any open trades before close of markets on Friday, especially if you are not sure whether your EA's or other automated trading applications will resume control of open positions after being restarted. Please consider saving chart configurations when you close your MetaTrader applications, and set up profiles to ensure that your EA's will relaunch with your predefined settings correctly. Also, we have provided a "Startup Adder" application to properly relaunch your MT4/MT5 applications. Our support staff are happy to assist with setting that up if you would like.

Components

New York - IaaS & Cloud Infrastructure

Locations

New York Equinix, New York Cyxtera

Schedule

November 8, 2024 23:00 - November 9, 2024 02:00 UTC