All Systems Operational

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Websites




Operational

Billing Websites




Operational

Support Portal




Operational

London - IaaS & Cloud Infrastructure




Operational

New York - IaaS & Cloud Infrastructure




Operational

Washington DC - IaaS & Cloud Infrastructure




Operational

Miami - IaaS & Cloud Infrastructure




Operational

Chicago - IaaS & Cloud Infrastructure




Operational

Los Angeles - IaaS & Cloud Infrastructure




Operational

Toronto - IaaS & Cloud Infrastructure




Operational

Johannesburg - IaaS & Cloud Infrastructure




Operational

Paris - IaaS & Cloud Infrastructure




Operational

Amsterdam - IaaS & Cloud Infrastructure




Operational

Zurich - IaaS & Cloud Infrastructure




Operational

Frankfurt - IaaS & Cloud Infrastructure




Operational

Tel Aviv - IaaS & Cloud Infrastructure




Operational

Mumbai - IaaS & Cloud Infrastructure




Operational

Hong Kong - IaaS & Cloud Infrastructure




Operational

Singapore - IaaS & Cloud Infrastructure




Operational

Tokyo - IaaS & Cloud Infrastructure




Operational

Sydney - IaaS & Cloud Infrastructure




Operational

Dubai - IaaS & Cloud Infrastructure




Operational

Seoul - IaaS & Cloud Infrastructure




Operational

3

Upcoming Maintenances

5

Incidents Last 30 Days

2

Maintenances Last 30 Days

Locations

Scheduled Maintenance

Maintenance in Singapore (Cloud Infrastructure) Planned Maintenance

Schedule

September 27, 2025 00:00 - 08:00 UTC

Components

Singapore - IaaS & Cloud Infrastructure

Locations

Singapore

Description

Dear Customer, On Saturday September 27th, 2025 we will be carrying out maintenance on some physical nodes in this location. During this time we will be required to reboot VPS and an email has been sent to the affected customers. The maintenance window is between 00:00 UTC and 08:00 UTC. We will be installing important updates to our physical servers and will reboot when complete. Your VPS is expected to be down < 10 minutes sometime during the maintenance window. Once the maintenance window has been completed we will send a completion notice and you may login to your VPS and restart any of the services that you require. Special instructions for our forex trading customers: It may be advisable to check that your EA's or other automated trading applications will resume control of open positions after being restarted. Please consider closing your MetaTrader application(s) to save your chart configurations, and set up profiles to ensure that your EA's will relaunch with your predefined settings correctly. Also, we have provided a "Startup Adder" application to properly relaunch your MT4/MT5 applications. Our support staff are happy to assist with setting that up if you would like.
Maintenance in Johannesburg (Cloud Infrastructure) Planned Maintenance

Schedule

September 27, 2025 00:00 - 08:00 UTC

Components

Johannesburg - IaaS & Cloud Infrastructure

Locations

Johannesburg

Description

Dear Customer, On Saturday September 27th, 2025 we will be carrying out maintenance on some physical nodes in this location. During this time we will be required to reboot VPS and an email has been sent to the affected customers. The maintenance window is between 00:00 UTC and 08:00 UTC. We will be installing important updates to our physical servers and will reboot when complete. Your VPS is expected to be down < 10 minutes sometime during the maintenance window. Once the maintenance window has been completed we will send a completion notice and you may login to your VPS and restart any of the services that you require. Special instructions for our forex trading customers: It may be advisable to check that your EA's or other automated trading applications will resume control of open positions after being restarted. Please consider closing your MetaTrader application(s) to save your chart configurations, and set up profiles to ensure that your EA's will relaunch with your predefined settings correctly. Also, we have provided a "Startup Adder" application to properly relaunch your MT4/MT5 applications. Our support staff are happy to assist with setting that up if you would like.
Maintenance in Paris (Cloud Infrastructure) Planned Maintenance

Schedule

September 27, 2025 00:00 - 08:00 UTC

Components

Paris - IaaS & Cloud Infrastructure

Locations

Paris

Description

Dear Customer, On Saturday September 27th, 2025 we will be carrying out maintenance on some physical nodes in this location. During this time we will be required to reboot VPS and an email has been sent to the affected customers. The maintenance window is between 00:00 UTC and 08:00 UTC. We will be installing important updates to our physical servers and will reboot when complete. Your VPS is expected to be down < 10 minutes sometime during the maintenance window. Once the maintenance window has been completed we will send a completion notice and you may login to your VPS and restart any of the services that you require. Special instructions for our forex trading customers: It may be advisable to check that your EA's or other automated trading applications will resume control of open positions after being restarted. Please consider closing your MetaTrader application(s) to save your chart configurations, and set up profiles to ensure that your EA's will relaunch with your predefined settings correctly. Also, we have provided a "Startup Adder" application to properly relaunch your MT4/MT5 applications. Our support staff are happy to assist with setting that up if you would like.

History (Last 14 days)

Amsterdam - Node network ssuePartial Service Disruption

Incident Status

Partial Service Disruption


Components

Amsterdam - IaaS & Cloud Infrastructure


Locations

Amsterdam



September 9, 2025 13:31 UTC
[Investigating] We are experiencing partial service disruption affecting users in Amsterdam. Our team is actively investigating and working on a fix. We will provide updates as soon as more information becomes available.

September 9, 2025 13:48 UTC
[Resolved] The service disruption in Amsterdam has been resolved. All affected systems are now fully operational. We will continue to monitor to ensure stability.
London - Emergency MaintenanceOperational

Incident Status

Operational


Components

London - IaaS & Cloud Infrastructure


Locations

London Equinix, London Cyxtera



September 8, 2025 01:35 UTC
[Resolved] We had to perform emergency maintenance to upgrade the network card drivers due to a security and performance bug. The maintenance has been completed successfully, and services are now fully operational. September 7, 2025 19:00 - 23:00 UTC
London- Node network ssueOperational

Incident Status

Operational


Components

London - IaaS & Cloud Infrastructure


Locations

London Equinix, London Cyxtera



September 5, 2025 04:15 UTC
[Resolved] A networking issue in our London region caused a temporary service disruption. This has been resolved, and all systems are now running normally. Sept 5, 2025 - 4.15 AM - 5.00 AM UTC