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London - IaaS & Cloud Infrastructure




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New York - IaaS & Cloud Infrastructure




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Washington DC - IaaS & Cloud Infrastructure




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Miami - IaaS & Cloud Infrastructure




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Chicago - IaaS & Cloud Infrastructure




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Los Angeles - IaaS & Cloud Infrastructure




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Toronto - IaaS & Cloud Infrastructure




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Johannesburg - IaaS & Cloud Infrastructure




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Paris - IaaS & Cloud Infrastructure




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Amsterdam - IaaS & Cloud Infrastructure




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Zurich - IaaS & Cloud Infrastructure




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Frankfurt - IaaS & Cloud Infrastructure




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Tel Aviv - IaaS & Cloud Infrastructure




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Mumbai - IaaS & Cloud Infrastructure




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Hong Kong - IaaS & Cloud Infrastructure




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Singapore - IaaS & Cloud Infrastructure




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Tokyo - IaaS & Cloud Infrastructure




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Sydney - IaaS & Cloud Infrastructure




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Dubai - IaaS & Cloud Infrastructure




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Seoul - IaaS & Cloud Infrastructure




Operational

0

Upcoming Maintenances

5

Incidents Last 30 Days

2

Maintenances Last 30 Days

Locations

History (Last 14 days)

London - Node network issuePartial Service Disruption

Incident Status

Partial Service Disruption


Components

London - IaaS & Cloud Infrastructure


Locations

London Equinix, London Cyxtera




August 31, 2025 14:13 UTC
[Identified] We are experiencing partial service disruption in our London region due to server issues. Our engineering team is actively working to resolve this and restore full service availability.

August 31, 2025 17:31 UTC
[Resolved] The service disruption in our London region has been resolved. All affected systems are now fully operational. We will continue to monitor to ensure stability.

Description

Dear Customer, On Friday August 22nd, 2025 we will be carrying out maintenance on some physical nodes in this location. During this time we will be required to reboot VPS and an email has been sent to the affected customers. The maintenance window is between 22:00 UTC and 8:00 UTC. We will be installing important updates to our physical servers and will reboot when complete. Your VPS is expected to be down < 1 hour sometime during the maintenance window. Once the maintenance window has been completed we will send a completion notice and you may login to your VPS and restart any of the services that you require. Special instructions for our forex trading customers: It may be advisable to check that your EA's or other automated trading applications will resume control of open positions after being restarted. Please consider closing your MetaTrader application(s) to save your chart configurations, and set up profiles to ensure that your EA's will relaunch with your predefined settings correctly. Also, we have provided a "Startup Adder" application to properly relaunch your MT4/MT5 applications. Our support staff are happy to assist with setting that up if you would like.


Components

New York - IaaS & Cloud Infrastructure


Locations

New York Equinix


Schedule

August 22, 2025 22:00 - August 23, 2025 08:00 UTC



August 22, 2025 22:00 UTC
[Update] Scheduled maintenance is starting.

August 23, 2025 08:00 UTC
[Update] Scheduled maintenance is complete.

Description

Dear Customer, On Friday August 22nd, 2025 we will be carrying out maintenance on some physical nodes in this location. During this time we will be required to reboot VPS and an email has been sent to the affected customers. The maintenance window is between 22:00 UTC and 8:00 UTC. We will be installing important updates to our physical servers and will reboot when complete. Your VPS is expected to be down < 1 hour sometime during the maintenance window. Once the maintenance window has been completed we will send a completion notice and you may login to your VPS and restart any of the services that you require. Special instructions for our forex trading customers: It may be advisable to check that your EA's or other automated trading applications will resume control of open positions after being restarted. Please consider closing your MetaTrader application(s) to save your chart configurations, and set up profiles to ensure that your EA's will relaunch with your predefined settings correctly. Also, we have provided a "Startup Adder" application to properly relaunch your MT4/MT5 applications. Our support staff are happy to assist with setting that up if you would like.


Components

Dubai - IaaS & Cloud Infrastructure


Locations

Dubai


Schedule

August 22, 2025 22:00 - August 23, 2025 08:00 UTC



August 22, 2025 22:00 UTC
[Update] Scheduled maintenance is starting.

August 23, 2025 08:00 UTC
[Update] Scheduled maintenance is complete.