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London - IaaS & Cloud Infrastructure




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New York - IaaS & Cloud Infrastructure




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Washington DC - IaaS & Cloud Infrastructure




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Miami - IaaS & Cloud Infrastructure




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Los Angeles - IaaS & Cloud Infrastructure




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Toronto - IaaS & Cloud Infrastructure




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Johannesburg - IaaS & Cloud Infrastructure




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Amsterdam - IaaS & Cloud Infrastructure




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Zurich - IaaS & Cloud Infrastructure




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Frankfurt - IaaS & Cloud Infrastructure




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Tel Aviv - IaaS & Cloud Infrastructure




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Mumbai - IaaS & Cloud Infrastructure




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Hong Kong - IaaS & Cloud Infrastructure




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Singapore - IaaS & Cloud Infrastructure




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Tokyo - IaaS & Cloud Infrastructure




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Sydney - IaaS & Cloud Infrastructure




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0

Upcoming Maintenances

4

Incidents Last 30 Days

6

Maintenances Last 30 Days

Locations

History (Last 14 days)

Incident Status

Service Disruption


Components

Singapore - IaaS & Cloud Infrastructure


Locations

Singapore




March 20, 2025 17:05 UTC
[Monitoring] There is currently Emergency datacenter maintenance at our Singapore data center that affects a server containing Virtual Desktop VPSs. The maintenance began on March 20th, 2025 at 16:00 UTC. We will update this status once completed.

March 20, 2025 18:13 UTC
[Resolved] This is completed.

Incident Status

Partial Service Disruption


Components

Singapore - IaaS & Cloud Infrastructure


Locations

Singapore




March 13, 2025 17:24 UTC
[Monitoring] There is currently Emergency datacenter maintenance at our Singapore datacenter that affects some VPS. The maintenance began March 13th, 2025 at 16:00 UTC. We will update this status once completed.

March 13, 2025 18:40 UTC
[Resolved] This event has completed.

Description

Dear Customer, On Friday March 7th, 2025 we will be carrying out maintenance on some physical nodes in this location. During this time we will be required to reboot VPS and an email has been sent to the affected customers. The maintenance window is between 23:00 UTC and 02:00 UTC. We will be installing important updates to our physical servers and will reboot when complete. Your VPS is expected to be down < 1 hour sometime during the maintenance window. Once the maintenance window has been completed we will send a completion notice and you may login to your VPS and restart any of the services that you require. Special instructions for our forex trading customers: It may be advisable to check that your EA's or other automated trading applications will resume control of open positions after being restarted. Please consider closing your MetaTrader application(s) to save your chart configurations, and set up profiles to ensure that your EA's will relaunch with your predefined settings correctly. Also, we have provided a "Startup Adder" application to properly relaunch your MT4/MT5 applications. Our support staff are happy to assist with setting that up if you would like.


Components

New York - IaaS & Cloud Infrastructure


Locations

New York Equinix, New York Cyxtera


Schedule

March 7, 2025 23:00 - March 8, 2025 02:00 UTC



March 7, 2025 23:00 UTC
[Update] Scheduled maintenance is starting.

March 7, 2025 23:29 UTC
[Update] Scheduled maintenance is complete.