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1

Upcoming Maintenances

0

Incidents Last 30 Days

0

Maintenances Last 30 Days

Locations

Scheduled Maintenance

Schedule

May 31, 2024 22:00 - June 1, 2024 06:00 UTC

Components

Miami - IaaS & Cloud Infrastructure, Johannesburg - IaaS & Cloud Infrastructure, Amsterdam - IaaS & Cloud Infrastructure, Hong Kong - IaaS & Cloud Infrastructure, Singapore - IaaS & Cloud Infrastructure, Tokyo - IaaS & Cloud Infrastructure

Locations

Tokyo, Hong Kong, Singapore, Johannesburg, Amsterdam, Miami

Description

Dear Customer, On Friday May 31st, 2024 we will be carrying out maintenance on some physical nodes in various locations. During this time we will be required to reboot VPS and an email has been sent to the affected customers. The maintenance window is between 22:00 UTC and 06:00 UTC. We will be installing important updates to our physical servers and will reboot when complete. Your VPS is expected to be down < 1 hour sometime during the maintenance window.  Once the maintenance window has been completed we will send a completion notice and you may login to your VPS and restart any of the services that you require. Special instructions for our forex trading customers: It may be advisable to close any open trades before close of markets on Friday, especially if you are not sure whether your EA's or other automated trading applications will resume control of open positions after being restarted. Please consider saving chart configurations when you close your MetaTrader applications, and set up profiles to ensure that your EA's will relaunch with your predefined settings correctly. Also, we have provided a "Startup Adder" application to properly relaunch your MT4/MT5 applications. Our support staff are happy to assist with setting that up if you would like.

History

No incidents in the last 14 days