Description

Dear Customer, On Friday April 26th, 2024 we will be carrying out maintenance on some physical nodes in locations SNG/AMS/HKG/JOH. During this time we will be required to reboot VPS and an email has been sent to the affected customers. The maintenance window is between 22:00 UTC and 06:00 UTC. We will be installing important updates to our physical servers and will reboot when complete. Your VPS is expected to be down < 1 hour sometime during the maintenance window. Once the maintenance window has been completed we will send a completion notice and you may login to your VPS and restart any of the services that you require. Special instructions for our forex trading customers: It may be advisable to close any open trades before close of markets on Friday, especially if you are not sure whether your EA's or other automated trading applications will resume control of open positions after being restarted. Please consider saving chart configurations when you close your MetaTrader applications, and set up profiles to ensure that your EA's will relaunch with your predefined settings correctly. Also, we have provided a "Startup Adder" application to properly relaunch your MT4/MT5 applications. Our support staff are happy to assist with setting that up if you would like.

Components

Johannesburg - IaaS & Cloud Infrastructure, Amsterdam - IaaS & Cloud Infrastructure, Hong Kong - IaaS & Cloud Infrastructure, Singapore - IaaS & Cloud Infrastructure

Locations

Hong Kong, Singapore, Johannesburg, Amsterdam

Schedule

April 26, 2024 22:00 - April 27, 2024 06:00 UTC

Description

Dear Customer, On Saturday April 13th, 2024 we will be carrying out maintenance on the physical node that contains your VPS. During this time we will be required to reboot your VPS: {$ipaddressvar}. The maintenance window is between 07:00 UTC and 10:00 UTC. We will be installing important updates to our physical servers and will reboot when complete. Your VPS is expected to be down < 1 hour sometime during the maintenance window. Once the maintenance window has been completed we will send a completion notice and you may login to your VPS and restart any of the services that you require. Special instructions for our forex trading customers: It may be advisable to close any open trades before close of markets on Friday, especially if you are not sure whether your EA's or other automated trading applications will resume control of open positions after being restarted. Please consider saving chart configurations when you close your Metatrader applications, and set up profiles to ensure that your EA's will relaunch with your predefined settings correctly. Also, we have provided a "Startup Adder" application to properly relaunch your MT4/MT5 applications. Our support staff are happy to assist with setting that up if you would like.

Components

London - IaaS & Cloud Infrastructure

Locations

London Equinix, London Cyxtera

Schedule

April 13, 2024 07:00 - April 13, 2024 10:00 UTC